7-Day Easy Exchange Policy (Only for Damaged/Defective Product Received)
At Your Store Name, we offer a 7-day easy exchange if you receive a damaged, defective, or wrong product.
1. Eligibility for Exchange
You are eligible for exchange if:
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The product delivered is damaged, defective, or wrong.
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You raise the request within 7 days of delivery.
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The product is unused and in original packaging.
2. Items Not Eligible
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Used or worn products
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Items damaged due to customer mishandling
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Size exchange (unless otherwise specified)
3. Exchange Process
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Email us at ecommerce.ncsglobal@gmail.com
OR -
WhatsApp/Call us at 9558460612
Include:
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Order ID
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Product photos/videos showing the issue
Our support team will review and approve the exchange.
4. Refund Policy
We currently do not offer refunds.
We only offer:
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Exchange
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Replacement
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Store credit (if applicable)
5. Shipping for Exchange
If the product received is damaged/wrong, we will arrange a free pickup and send a replacement.